Leverage Software Expands Its Social Networking Functionality with Release of Version 5.3

JavaScriptSearch
Monday, October 9, 2006; 03:14 AM

Leverage Software, provider of enterprise social networking and online community solutions, released a new set of enhancements to its CustomerConnect and EventConnect products. The latest release adds significant enhancements for end-users and community managers, including improvements for enhanced collaboration, user interaction and adoption, reporting and moderation.

"We are simply listening to our customers and our end users," said Mike Walsh, CEO and founder of Leverage Software. "In direct response to the feedback that we receive from our customer base and users within Leverage Software communities, we are very excited about the enhancements that increase the value to end users and community managers. Our clients whom host these communities are thrilled about the new polling and chat functionality, which increase user adoption and usage while enabling the community host to interact directly with community members. The enhanced moderation and customization add flexibility and extensibility to the community platform."

"True to the Leverage Software way," said Joseph Kleinschmidt, CTO and founder, "we have launched another set of functionality that demonstrates our ongoing commitment to user-centered design—intuitive, elegant interfaces for both end-users users and administrators. And with our hosted, software-as-a-service model, all enhancements are immediately available within the hundreds of communities powered by our software. We continue to take advantage of valuable technologies including AJAX (Asynchronous JavaScript and XML). "

Community members may now connect with one another in real-time, through the Group Chat feature. The Integrated AJAX-based chat system requires no downloads or plug-ins of any kind.

Community administrators can better solicit and understand the opinions and ideas of their community members by creating and delivering opinion polls. Multiple polls may be activated at one time, and data is summarized in real-time. The real-time polling enables Leverage Software clients to better enable the voice of the customer.

The newly released features are additive to Leverage Software’s already robust social-networking and community platform which is powering the communities of more than 100 companies across technology, media and consumer industries. Features of the core platform include member profile space, online matchmaking and community visualization tools, ability to request introductions and set up meetings, robust groups functionality and threaded discussions, networking calendar functionality, email and RSS notifications, a collaborative space for document, photo and video file sharing, a targeted messaging platform and revenue-generating sponsorship engine, and robust customer analytics on the back-end.