Data-Tel Info Solutions Announces the Release of Newest Versions of xSELLerator Standard and xSELLerator Hosted

May 11, 2007; 04:05 AM
Data-Tel has announced the completion of xSELLerator Standard and xSELLerator Hosted Version 7.0, for immediate release.

xSELLerator Standard is Data-Tel's fully blended inbound/outbound call center solution. Installed in any call center, xSELLerator Standard features automatic call distribution (ACD), interactive voice response (IVR) and text-to-speech functionality.

xSELLerator Hosted is Data-Tel's award-winning VoIP call center solution. With clear voice quality and an easy-to-use interface, xSELLerator Hosted is accessed via the Internet for a low monthly fee and no installation is required.

The 7.0 version now includes items such as increased functionality, improved configuration screens, a toolbar for quick access to TSR features, improved Crystal reports for dozens of client and TSR functions, and a "Help" status button that aids communication between managers and agents. The additions of these features are guaranteed to reduce downtime and increase productivity.

Both Standard and Hosted versions of xSELLerator also feature the new Wonderscript which makes TSR script importing, management and call resulting faster and easier than ever before.

"Wonderscript is an excellent addition to the xSELLerator suite. The new look and feel of the interface allows for tremendous ease-of-use that all agents can be comfortable with. We made it easy to customize, making it possible to change rebuttals on the fly without impeding its use. With the inclusion of HTML and Javascript tools, the content is more dynamic, making data entry and complex validation a lot less complicated." - Justin Zimmer, Developer

For questions, system requirements, or to find out which version of xSELLerator is right for your call center, please contact a Data-Tel Sales Representative by calling 1(888)926-1131.

About Data-Tel
Data-Tel Info Solutions is a privately held call center solutions provider with headquarters in Mesa, AZ and offices in Westerville, OH and Santo Domingo, Dominican Republic. Founded in 1991, by G.L. Scott Murray, Data-Tel has installed systems throughout the United States, Caribbean Islands, Australia, Canada, Philippines, Dominican Republic, Central and South America and India.

Not only does Data-Tel handle the technical requirements of your call center, they assist you in developing ideas to take your products and services to market. Data-Tel's new "Hosted Agent" program reduces company overhead by providing all-inclusive offshore agents and technology services at a low hourly rate.