May 31, 2006; 05:00 AM ActiveCampaign,
Inc. announced the immediate availability of SupportTrio Version
2.6. Starting with version 2.6 a number of “ajax” enabled features are
implemented into the integrated PHP help desk solution.
The new version's extensive list of added features and improvements
include: Spell check, when proprietary LGPL project (ActiveSpell) is
turned on it allows for spell checking in the admin and public ticket
post areas; Live viewing indicator, static (on page load) viewing
indicator a standard feature has been replaced by a live viewing
indicator- see who is entering/exiting the ticket along with who is
currently viewing the ticket; Live typing indicator, alerts you when
another admin/operator is typing on the ticket you are currently
viewing ensuring that two admin/operators do not reply to the same
ticket; Auto-refreshing of the queue, beginning with 2.6 you will not
notice a refresh of the main ticket view page as tickets are added or
removed from the list without losing any checkbox settings in the
process; Updated public/admin interface; Improved searching; and more.
What's New: http://www.activecampaign.com/blog/?p=34
Online Demo: http://www.activecampaign.com/12all/demo.php
Pricing and Availability
SupportTrio is available for immediate order and download through the
ActiveCampaign, Inc. website. Pricing is $279 for a full owned license
with no recurring fees. The full version includes no limitation on
users, departments, etc. and the ability to create up to 10 satellite
desks. A full leased license is available for $189 per year or $24.95
per month. A lite version with 3 users, 5 departments, 3 incoming POP
accounts, and 5 satellite desks is available for $119 per year or
$17.95 per month.
Order: http://www.activecampaign.com/supporttrio/order.php
Trial: http://www.activecampaign.com/supporttrio/trial.php
About ActiveCampaign, Inc.
ActiveCampaign, Inc offers PHP/MySQL Web based software solutions
that are oriented toward the needs of our clients. We offer a powerful
suite of software tools with high end service options that allow you to
reach your goals faster and with greater reliability. Our client
oriented culture is committed to providing stable software that is
agile yet powerful. Clients are impressed not only by the quality of
our solutions but by the overall value. Our clientele ranges from
Fortune 500 companies to small businesses worldwide.
http://www.activecampaign.com/
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