Keynote Bridges the Gap Between Web Site Developers and Operations With New Test and Measurement Environment for Recording the Performance of Rich Web 2.0 Sites

October 30, 2007; 10:17 AM

SAN MATEO, Calif.--(BUSINESS WIRE)--Keynote Systems (Nasdaq:KEYN), the global leader in on-demand mobile and Internet test & measurement solutions for continuously improving the online experience, today reinforced the company’s leadership position with the introduction of the industry’s most advanced and accurate Internet testing environment for recording and measuring the performance of Web 2.0 applications at all stages of the lifecycle. Keynote’s Internet Testing Environment (KITE) is a desktop-based console that enables developers and testing professionals, from their own desktop, to test and measure the end-user experience of next generation Web applications including AJAX-based applications and asynchronously downloaded content. All transactions recorded via KITE can also be deployed on the new Transaction Perspective® 8.0 and Application Perspective 5.0 measurement computers which utilize Keynote’s global test & measurement network (see separate press release issued today for more information about the enhancements).

KITE is designed to bridge the gap between developers, testing professionals and Web operations teams by including an embedded version of the Transaction Perspective 8.0 and Application Perspective 5.0 measurement software in the KITE console. For the first time ever, Web application developers and testing professionals now have point and click access to a consistent testing and measurement platform using Keynote’s True Experience™ technology for the entire application lifecycle. KITE is the ideal Web application testing and development workbench because it enables Web developers to execute rapid performance analysis and validation — as if it was provisioned on the Keynote external Web monitoring infrastructure — directly on their desktops. This significantly reduces the script validation time and enables Web developers to fix application code before sending it into production.

Furthermore, through more accurate visibility into the performance of Web 2.0 applications, Web operations teams can more precisely pinpoint the location of a problem and provide context to the development team regarding application errors identified in production. Additionally, KITE allows users to:

• Detect page completion automatically for asynchronous content (programmed in AJAX);
• Record and script specific critical elements and events;
• Group and categorize measurements with a customizable user interface;
• Utilize industry-standard JavaScript as the Web transaction scripting language; and
• Download transaction times, page level network content details, and order/dependency details through Keynote’s on-demand performance diagnostic tool.

“Web 2.0 technology introduces new challenges to the IT Operations world of delivering performance and availability for Web applications, particularly in the context of managing continuous change due to perpetual release of software,” said Milind Govekar, research vice president, Gartner, Inc. “It is particularly important that the various IT silos of Development, QA and Operations work together collaboratively to address these key challenges introduced by Web 2.0 technologies as it is too late and expensive to deal with them purely in the production phase. For organizations faced with increasing pressure to reduce the development cycles of complex Web applications, pro-actively incorporating and analyzing performance metrics during the development and testing stages reduces the risk of poor performance when these applications are deployed. This enables IT organizations to use the same set of performance metrics throughout the lifecycle of the application.”

On-Demand Model Offers Customers Increased Control, Flexibility and Productivity

Keynote’s on-demand delivery model allows customers to begin measuring their site performance and resolve critical problems immediately right from their desktops by accessing their MyKeynote portal. Not only do customers gain immediate access to the world’s largest Internet test and measurement network available, Keynote’s on-demand delivery also eliminates the need for software installations and ongoing maintenance headaches. Keynote offers customers the ability to access measurements Web site 24/7 and the flexibility to modify, add and delete measurements as needed. Customers can also view their account online, track their usage real-time, and project future spending.

Pricing and Availability

KITE will be available in January 2008 for free download to current Keynote customers. For more information about KITE and Keynote’s Web performance test and measurement solutions, please visit http://www.keynote.com/web_performance/overview.html.

To speak with a keynote sales representative, call 1-800-KEYNOTE (539-6683), or email [email protected].

About Keynote

Keynote Systems (Nasdaq “KEYN”) is the global leader in on-demand test & measurement solutions for continuously improving the online experience. As an independent and trusted third-party, Keynote provides IT and marketing executives with an unbiased view into their Internet services from around the world. For over a decade, Keynote has been providing measurement data and testing capabilities that allow companies to understand and improve their customer’s online and mobile experience. Keynote has four test and measurement businesses: Web performance, mobile quality, streaming & VoIP, and customer experience/UX. In addition, Keynote’s industry analysis group called Keynote Competitive Research publishes proprietary studies measuring customer experience and service levels across a wide range of industries.

Known as The Mobile and Internet Performance Authority™, Keynote has a market-leading infrastructure of 2,400 measurement computers and mobile devices in over 240 locations around the world. Keynote also maintains one of the most representative panels of online users consisting of 160,000 consumers. Keynote’s on-demand, hassle-free infrastructure allows businesses to access services they need, when they need them to pinpoint and fix mobile quality and Internet problems before they impact customers.

Keynote helps over 2,600 corporate customers become “the best of the best” by helping them improve online business performance and mobile communications quality. Keynote’s customers represent top Internet and mobile companies including American Express, BP, Caterpillar, Dell, Disney, eBay, ESPN Mobile, E*TRADE, Expedia, FedEx, Microsoft, SonyEricsson, Sprint, T-Mobile, Verizon and Vodafone.

Keynote Systems, Inc. is headquartered in San Mateo, California and can be reached at www.keynote.com or by phone in the U.S. at (650) 403-2400.

Keynote, The Internet Performance Authority and Perspective are registered trademarks and The Mobile and Internet Performance Authority and True Experience are trademarks of Keynote Systems, Inc. Other trademarks are the property of their respective owners. © 2007 Keynote Systems, Inc.